One CSV template, three levels of detail. Fill in what you have, skip what you don't, and your leads land in the CRM mapped correctly the first time.
Step zero: grab the template. It has every column already named to match your CRM.
Download the CSV templateStep 1
All three use the same template. The level only decides how many columns you fill in — leave the rest empty.
Step 2
Where you see exact values, the spelling and capitalization must match letter for letter — tap a value to copy it.
Look in your Downloads folder for a file called OfferTermz-Upload-Template.csv. That's the CSV from the button at the top of this page.
If it came down with a long random name instead, that's still the right file — the name doesn't affect anything.
Double-click it and it opens in Excel or Numbers. Prefer Google Sheets? Go to sheets.google.com, open a blank sheet, then File → Import → Upload and pick the file.
Row 1 is the column names. Don't change, delete, or reorder it — it's how the CRM knows what each column is.
Already have your leads in another spreadsheet or list? Don't retype anything — copy whole columns from your old file and paste them into the matching columns here. A 5,000-lead list moves over in minutes. Just typing in a handful of leads? Start on row 2, one lead per row.
Either way: fill in only the columns for the level you picked below, and leave every other column completely empty.
If Excel turns your phone numbers into something strange, highlight the Phone column, right-click, choose Format Cells, and set it to Text. Then retype the numbers.
Excel: File → Save, and if it asks about keeping the format, choose keep CSV. Google Sheets: File → Download → Comma Separated Values (.csv). Numbers: File → Export To → CSV.
3 columns. Required in every upload, no matter which level you picked.
Everything in Bare Minimum, plus these 10 columns.
Everything in Good Upload, plus these 12 columns. The full deal picture.
Step 3
Same steps for every level. About two minutes.
In your CRM's left menu, click Contacts (circle 1 in the picture). Then click the Import button at the top right of your contact list (circle 2).
On the Imports screen, make sure the Contacts card has a checkmark — it usually already does. Then click Next at the bottom right (circle 3).
Drag in the template you filled out, or click to browse for it. Once it shows as uploaded, click Next (circle 4).
Every column you filled in should show a green Mapped badge (circle 5). If one you filled says Not mapped, open its Please Select dropdown and pick the matching field. Tick Skip empty values on your mapped columns so blank cells never overwrite existing info.
At the bottom, tick Don't import data in unmapped columns — those are just the template columns you left empty — then click Next (circle 6).
Tick Add tags to imported contacts (circle 7), type a name for this batch — something like upload-list-aug26 — in the tag box (circle 8), and click the + line that appears to create it (circle 9). This one tag lets you find, filter, or undo the entire batch later.
Tick the consent confirmation at the bottom (circle 10), then click Start import (circle 11).
Only check the consent box if it's true for this list. These leads will be getting text messages — consent isn't a formality, it's what keeps your phone number from getting shut down.
Give it a minute, then open Contacts → Bulk Actions to see your import listed as finished. Open one or two of the new contacts and confirm the fields look right. That's it — Sam takes it from here.
Short videos and guides for everything in your CRM.
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